We'll start the process off by completing a comprehensive evaluation and website audit. This helps us identify the biggest opportunities for your website. After we've completed this - we'll jump on a call with you to discuss our findings and next steps
We'll need administrator access to your website & current web hosting to complete our evaluation
After the first month, we'll start to work through any action items within our allocated support time. We'll also be delivering on your monthly website management package inclusions. And if you need something done - we are at your disposal!
You've invested a lot of time and money into your WordPress website.
But much like a car, your website needs regular attention and maintenance to keep it running efficiently and allow it to effectively do its job. That's where we come in.
We proactively manage, secure, and support your website to relieve you of the costly time, effort, and headaches involved in doing so. Our WordPress Maintenance Plans are available in three different tiers so you can select the one that best suits your needs and you can rest easy in knowing your website is in our ultra-friendly and ultra-capable hands.
OUR WORDPRESS MAINTENANCE PLANS ARE DESIGNED TO HELP YOU GROW AND MAINTAIN YOUR WEBSITE
FOR PEACE OF MIND
Developed website with WordPress
Project size: Up to 3 GB
Premium Cloud platform hosting
wordPress Core + plugin updates
Daily websites off-site backups
Security & malware monitoring
Emergency downtime support
1 free mail box (business email)
Support for ECommerce websites
Support for membership websites
Tasks or support time
MOST POPULAR
Developed website with WordPress
Project size: Up to 20 GB
All the Basic Protection Features
Backups Daily
Monthly reporting & Analytics
Website hack recovery
Unlimited email enquiries
Consulting call every 6 months
4 small tasks per month
1 dedicated team member
Support for ECommerce websites
Support for membership websites
FOR GROWING BUSINESSES
Developed website with WordPress
A VPS plan purchase is required
All the Website Care Features
Backups Daily
Unlimited email enquiries
Monthly scan for broken links
Google search console issues fixed
10 small tasks per month
1 dedicated team member
3 free mail box (business email)
ECommerce websites
Membership websites
NEXT LEVEL SUPPORT
Developed website with WordPress
A VPS plan purchase is required
All the Website Care Plus Features
Backups Daily
Unlimited email enquiries
Unlimited small tasks per month
Weekly Scan For Broken Links
1 dedicated team member
Real-time collaboration via zoom
3 free mail box (business email)
ECommerce websites
Membership websites
We help manage your website growth - whether it be keeping content up to date, monitoring your analytics, or completing small design changes. This will help drive more traffic to your website, driving more customers and it turn more sales.
Not only will we help with your website management, most of our plans include the ability for you to email us at any time with whatever questions you might have. We also offer consulting calls, which gives us an opportunity to discuss your website and its growth.
We manage your website speed, uptime, secuirty & software updates to improve overall website performance. Did you know that website performance can have a huge impact on your business - it can decrease customer satisfaction and cost you sales.
When that happens to your website, you can sleep easy knowing you have professionals on hand to take care of everything.
To maintain your website, we have reliable and high performance hosting services waiting for you.
Provide us your requirement and we will design a customized solution for you
Institute of Engineering Technology
ATI Dehiwala
Ohmygosh (PVT) Ltd
Sun Travels
Viro Manpower Pvt Ltd
MAALI TOURS
Mihindu Keerthirathne Associates
Park Cafe
Find answers to some of the asked questions about Our Service.
All our WordPress Maintenance plans include Emergency downtime support, what this entails is us restoring the website to a previous backup. The idea behind this is to get your website back up and running as quick as possible – if additional work is required to get the website secure or updated, we will let you know.
We put in place measures to ensure that your website is secure, but unfortunately whilst extremely rare, websites can still be hacked – no website is hack proof. We include website hack recovery in all our plans.
If your website has been hacked before coming onto one of our plans, we can help with recovering the website – price varies based upon the severity of the attack.
Small tasks are generally tasks that take 30 minutes or less for one of our team to take care of. Generally this covers things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos and text corrections, fixing broken pages – and the list goes on!
A small task doesn’t include development time, this is a seperate item and included in some of our plans.
We can usually help with this! We’ll be able to quote you, and get your approval for the quote prior to going ahead with any additional work required.
Simply put – if you have a question about your website, email us and we’ll come back to you with an answer, or at the very least, point you in the right direction.
Great question. We do support multi-sites, but the billing structure is a little different to a standard website care plan. Multi-sites are billed at 100% of the plan price for the first site, and every site after is billed at 50%.
So for example, if you have 3 sites on the multi-site, you only essentially pay for 2! (100% + 50% + 50%).
The hosting you choose can be a major factor in “making or breaking” your website. We provide premium hosting operating on an enterprise-grade infrastructure powered by ServerClub Cloud. This combination helps create a powerhouse platform that’s more scalable, flexible, resilient, and faster than ever to adapt to all of your web hosting needs.