Service plan is a template that contains resources and permissions, a subscription is a copy of a service plan assigned to a customer account. Owning a subscription enables a customer to use one or more services (for example, to host a website or use mail) if the subscription includes the corresponding resources and permissions. To […]

To service your customers, you need to create customer accounts for them in Plesk. Having an account enables the customer to log in to Plesk and manage their subscriptions and services. There is no need to create a separate customer account for every individual subscription, you can assign all subscriptions belonging to a particular customer […]

This chapter explains how to choose the language for Plesk’s interface, prevent multiple sessions under your account, pick the interface view, rebrand Plesk, and include links to external sites or web applications. Change Interface Language In addition to English (United States), Plesk can be displayed in several other languages. You can find the full list […]

Organizing your offerings into service plans is just one step in getting your business ready to run. Before you can start serving customers, you should also consider how potential customers will find your offerings, how you will subscribe new customers and take payments, and other aspects of your business. To make starting your business easier, […]

To perform a manual backup: First, you need to log in to your Plesk control panel. Refer below link https://www.srilankahosting.lk/knowledgebase/getting-started-with-plesk/ Go to Tools & Utilities > Backup Manager, and click Back Up. Specify the following: Whether to back up configuration only, or configuration plus content. Note that this refers to configuration and content of both […]

If you plan to use an FTP server to store backup files, it is important to set up the Customer Panel correctly: To set up the Customer Panel for using an FTP server to store backup files: First, you need to log in to your Plesk control panel. Refer below link https://www.srilankahosting.lk/knowledgebase/getting-started-with-plesk/ Go to Tools […]

Properties of a hosting plan and subscription are grouped as follows: Resources Includes validity period, policy on overusing resources, system resources like disk space and traffic, and service resources like websites, subdomains, mailboxes, databases and so on. Permissions Includes provided services and privileges. Note: Some permissions prevent settings of the following services from syncing. See […]

Depending on the service plan, a number of prepackaged applications may be available to Plesk users. These apps can be installed on your own sites, as well as provisioned to your customers. When setting up a hosting plan, you can select which of the apps should be provisioned to customers: First, you need to log […]

First, you need to log in to your Plesk control panel. Refer below link https://www.srilankahosting.lk/knowledgebase/getting-started-with-plesk/ The parameters located in the “Logs & Statistics tab” of the “Service Plans > select a plan” section define how statistics and logs of a subscription should be stored. Note: These settings within subscriptions are not synchronized with the settings […]

First, you need to log in to your Plesk control panel. Refer below link https://www.srilankahosting.lk/knowledgebase/getting-started-with-plesk/ The parameters located in the “DNS tab” of the “Service Plans > select a plan” section define how the DNS service on the Plesk-managed server will serve the DNS zones for websites hosted on that plan. Master A primary or […]