Nameservers are what connect your domain name (like yourwebsite.lk) to the server where your website files are located.

If you do not update the nameservers correctly, your website will not load at all. This is a step-by-step guide on how to update your nameservers using the SriLanka Hosting Client Area. You do not need to be computer savvy—just follow these easy steps, and you are done in a matter of minutes.

Step 1: Login to Your Client Area

1. Go to the Login Page

Open Your Web Browser and Access the SriLanka Hosting Client Area Login Page.

2. Enter Your Login Credentials

Enter the login email address and password that you entered when you registered your domain.

3. Forgot Your Password?

If you forgot your password, simply click on the “Forgot Password?” link. You will have an email to reset it.

Step 2: Select the Domain

1. Navigate to the Domains Section

Once you have logged in, look for the “My Domains” tab or simply “Domains”. This is where all your domain names are stored.

2. Manage the Domain

Find the domain name that you want to modify and click on the “DNS Manage” button. This will take you to the settings page of the domain.

Step 3: Change the Nameservers

1. Open Nameserver Settings

On the domain settings page, scroll down or look for the option that reads “Nameserver Settings”.

2. Turn to Custom Nameservers

You will probably see a place to type your own nameservers. Choose the option that lets you add custom nameservers.

3. Type in the New Nameservers

Next, type in the nameserver details that you received from your web host. You will usually have two:

o Nameserver 1: ns1.example.com

o Nameserver 2: ns2.example.com

Ensure the nameservers are typed in just as indicated. One wrong entry will render your site unusable.

Option 01 

Option 02

You may also have a resync DNS option. This is useful when the domain has recently been altered and you wish to resync the DNS records from the.LK domain registry.

Step 4: Save the Changes

1. Review the Information

Double-check before saving that the nameserver entries are accurate.

2. Click Change Nameservers

When finished, click the “Change Nameservers” button. This will implement the new settings.

This step will change the domain’s nameservers.

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ERROR Explaining:

• No Nameservers Found!

This error message means that your domain is not recognized as an LK domain.

For this scenario, kindly contact our technical support team immediately. They will assist you in resolving the issue.

Conclusion

Changing your nameservers might seem a bit technical, but using these steps, it can be completed quickly and safely.

Remember that it is actually the nameservers that direct the internet to your site. Without them configured, nobody can go to your website.

If you have questions or encounter any problems, our support team is here 24/7 to help you. Just contact us—we’re here to make it easy for you!